Johnson and Johnson owns a pregnancy and childcare resource called The BabyCentre UK. The company introduced a bot on Facebook Messenger to provide information and content to new or expecting moms. The bot uses targeting and personalization to deliver relevant information and to answer popular queries from users. The strongest …
But, in it’s current incarnation, AI isn’t very smart. “It’s asking the team building a system to understand racism. That’s not a question computer scientists who are generally building these systems are equipped to handle.” The goal, he said, is to create something equivalent to Consumer Reports, where people can …
